Sustainability, guest comfort and team relief through digitalization
-
Nadine Heiß
- 19/11/2024
Share with your community on LinkedIn now:
Hotel Plaza Hannover and straiv
The Hotel Plaza Hannover uses digital solutions from straiv GmbH. This enables the company to implement smart environmental protection goals, reduce the workload of its own team and optimize the guest experience at the same time.
Digitalization in hotels reduces paper consumption and creates more efficient processes, giving staff more time to focus on the needs of guests.
How the Hotel Plaza Hannover is successfully implementing digitalization for greater sustainability:
- There is a QR code in every room. It can be used to access services.
- For example, guests can cancel room cleaning and save resources. As a thank you for this environmentally conscious action, Click A Tree will plant a tree.
- The digitalization of processes makes it easier for the hotel and its guests to act sustainably.
- By foregoing room cleaning, guests can choose to support reforestation with Click A Tree, which supports all 17 sustainability goals of the United Nations.
- The QR code also leads to the digital guest directory, which reduces paper consumption and promotes the efficiency of hotel operations.
- Through its collaboration with Click A Tree and straiv, the Hotel Plaza Hannover shows that it is adept at implementing sustainability.
Would you like the same for your company?
Then talk to us!
Sustainability measure in the hotel: digitalization
Relieve your team and save resources: sustainability in the hotel industry is that easy!
The 3-star plus conference and city hotel Plaza Hannover has integrated digital solutions from straiv into its processes.
In this way, the hotel relieves its staff and makes processes such as check-in absolutely customer-friendly. Waiting times at the hotel reception are virtually eliminated.
The Hotel Plaza Hannover welcomes its guests in a central location, in the city center, not far from the main train station. It also offers conference and event rooms.
With this offer, there are of course peak times for arrivals and departures.
Click here to read more
Digitalization and guest satisfaction at Hotel Plaza Hannover
The hotel’s services can be used conveniently from the room using the QR code.
Even before entering the hotel, guests receive access to a wide range of digital services by email or text message. For example, the straiv app can be used to fill out the registration form before arrival, which significantly shortens the check-in process. It is even easy to check in in advance in this way.
Not only the guests benefit from this flexibility and time saving, the hotel staff also gain valuable time that they can invest in customer service.
Digitalization can protect the climate
The Hotel Plaza Hannover uses straiv’s technological platform to digitize its service offering and improve the guest experience.
This allows guests to control various options for their stay themselves.
If you choose not to have your room cleaned, you can choose to plant a tree with Click A Tree as a thank you. This option offers the added value of passive sustainability. You can comfortably support climate protection without any special effort. Guests love that.
The hotel can always adapt its offer in the digital guest directory to its current offer. The process is very simple: no paper, no printing.
Digital solutions for the hotel industry - straiv
straiv is the leading provider for the digital guest journey in hotels, because straiv makes digitalization easy and enables processes to be automated. This creates great freedom for individual needs.
Guests can experience the entire guest journey of a hotel visit digitally via their own smartphone. This creates a seamless and modern experience with no waiting times and plenty of scope for individual needs.
Hotel information and hotel services are available digitally at all times. The aim of straiv is to offer guests and hoteliers alike a high level of added value and to improve the hotel experience.
The offer ranges from online check-in, the digital registration form, the digital guest directory and digital door opening to digital payment.
Digitalization and sustainability in hotels
When guests digitally cancel room cleaning at the Hotel Plaza Hannover and decide to plant a tree, the following happens:
- Click A Tree plants trees in Ghana.
- Local employees receive fair wages and thus independence and prospects for the future.
- Reforestation is carried out syntropically, i.e. crops are planted alongside the trees. This creates resilient ecosystems that ensure food security.
- To this end, money flows into the operation of two local business schools where people learn how to advance their professional careers.
- The reforested areas protect the soil, groundwater, biodiversity and, of course, the global climate.
The implementation of straiv’s services relieves the burden on hotel staff, but not only in terms of guest contact. In fact, administrative activities are digitized and automated. All communication and processes such as upsells now take place completely automatically without any staff intervention. What a time saver.
Environmentally friendly processes support the positive brand image
The interaction of digital hotel technology with the hotel’s commitment and guests interested in sustainability ensures real impact!
The hotel can of course share this impact with its customers, which in turn strengthens the hotel’s brand image.
How to take the step into the future!
Contact us for your customized solution. Give your guests the chance to act sustainably in a relaxed manner and strengthen your competitive position at the same time!
Share the article with your community now!